Contact

How Can We Help Today?

Owned and operated by Fairway Den, our team is ready to help with orders, product questions, or setup guidance.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@fairwayden.com
Within 24 hours
Phone
(555) 000-0000
Mon–Fri, 9 AM–5 PM EST
Live Chat
Available during business hours for quick questions
Instant connection
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit averaging 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-day returns on eligible items. If something is not the right fit for your space, please review our Return Policy page for detailed instructions on initiating a return.

Can I exchange an item for a different model?

Yes, exchanges are available within our 30-Day Returns window. Contact our team and we will walk you through swapping your golf simulator, mat, or game table for the model that better suits your setup.

How do I choose the right golf simulator for my space?

Room dimensions, ceiling height, and your intended use all play a role. Our team can help you match the right impact screen size, launch monitor, and mat configuration to your available space.

Do your game tables require assembly?

Most foosball and poker tables arrive with some assembly required. Each product page includes setup details, and our support team is happy to answer specific questions about the process.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Golf Simulator Setup
Game Room Furniture
Order Status
Shipping and Delivery
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our support team replies within one business day so your project stays on track.

Secure Shopping

Your payment and personal information are protected with industry-standard encryption at every step.

Curated Selection

Every golf simulator, launch monitor, and game table is hand-selected for build quality and performance.

Free Continental Shipping

Most orders ship free within the Continental U.S., backed by our 30-Day Returns policy.